FAQ

At Naturacure, our priority is to provide you with the best tools to develop your wellness practice and offer exceptional services to your clients. We'd like to introduce you to some key features that will enhance your experience as a registered practitioner on
our Naturacure platform.

When you fill in your Naturacure registration form, every detail counts to maximize your visibility. We'd like to remind you of the importance of two key elements: the price range of your sessions and your opening hours. When you indicate your prices and opening times, a green tag appears on your profile, letting potential customers know that you're ready to welcome them.

Discover our Agenda and Reservation function:
To simplify the management of your appointments, we've set up a Diary function on Naturacure. You can easily communicate your availability to customers, and even activate the Reservation function to allow them to choose a time slot that suits them. When a customer books an appointment, you'll receive an e-mail notification and can contact the customer again to confirm the details. You'll be able to decide on your reaction time, or set up an auto-response.
instant approval.

To guide you through this process, here are the detailed steps to activate the reservation tab on your Naturacure file:

  1. Simply activate the switch on the right to trigger the booking function, adding a booking widget to your ad.
  2. Once you have done this, activate the ";availability"" function to define the times when you are available.
  3. Go to the "Prices and booking parameters" section to enter your weekly and weekend rates.
  4. Finally, select the dates on the calendar when you won't be available, using the "availability" feature. This will let your customers know when you're available, as well as the days when you won't be able to offer your services.
  5. Once you've completed these steps, simply click on the "Preview" button at the bottom of the page.

Integrate your existing online diary :
Already using another digital diary? Don't panic! We've thought of everything. It's now possible to import your current diary into the NaturaCure diary. This way, all your consultations will be centralized in the NaturaCure diary, and you'll be able to use it as you wish - how convenient is that? Just contact us by e-mail at hello@smartrooms.be and we'll take care of the rest.

The aim here is to save time, improve efficiency and, of course, increase patient numbers. Thanks to all these features, you'll find all your information, contact details and consultations in one place. Not only does this make your life easier, it also makes booking appointments quick and simple for your potential patients.

We're convinced that using Naturacure's online calendar will boost your visibility and make it easier to manage your appointments.

Connect easily with WhatsApp :
Having a smooth communication channel with your customers is essential. That's why we encourage you to add your WhatsApp number to your Naturacure registration form. By providing your WhatsApp number, you offer your customers a quick and convenient way to contact you with questions, appointments or additional information. Make sure your number is correctly entered in your profile to stay connected with your customers.
customers instantly.

Encourage reviews of Naturacure :
Customer reviews are powerful proof of the quality of your services. We strongly encourage you to ask your customers to leave a review of Naturacure after their sessions with you. Positive reviews reinforce your credibility and inspire confidence in future clients. Simply guide them to your Naturacure page, where they can share their experience and recommend your services.

Discover the Zoom function for remote sessions:

Technology offers us exciting new possibilities, especially for remote sessions. For practitioners interested in virtual consultations, we're delighted to introduce Zoom to our platform. Easily integrate Zoom into your sessions to offer high-quality remote services. It's an ideal option for continuing to help your customers, even when they can't physically visit your practice.

If you're interested in using Zoom for your remote sessions, please don't hesitate to contact us. We'll be happy to guide you through the configuration and use of this function.

Showcase your personality with a video presentation:
In addition to notifications, WhatsApp and Zoom, we also encourage you to add a personal touch to your profile by uploading a 2-3 minute presentation video. This video allows you to briefly introduce yourself to potential customers, share your wellness philosophy and show off your unique personality. A quality video, where you naturally shine, can help establish an authentic connection with your future customers.

When you add a video to your profile, you create a significant visual impact and strengthen your online presence. You don't have to worry about the format - whether it's a live video, a short recorded video or a link to a video on an external platform, the main thing is to show who you are and what you offer that's special.

To add a video presentation to your profile :

  1. Log in to your Naturacure account.
  2. Go to your profile and follow the instructions to upload your video below the photos.

Video is a powerful way to connect with your audience and stand out from the crowd. Take advantage of this opportunity to create an authentic link with your future customers.

Highlight your news on Naturacure :
You can now publish your news, special offers, promotions and announcements on our Naturacure platform! On the "Practitioner News" page you can share your latest news with our growing community. This opportunity will enable you to stay connected with your potential customers and keep them informed of events and special offers you're offering.

To publish your news :

  1. Log in to your account.
  2. Click on "New file".
  3. Select "Announcement".
  4. Start filling in your basic information.
  5. Indicate where you practice your discipline.
  6. Add a photo or video for added impact.
  7. Use the 'Details' function to highlight your description and contact details.
  8. Fill in the "Advertise" section.
  9. Click on "Preview

Boost your SEO with Google Maps :
Have you ever thought about the impact Google Maps can have on the visibility of your business? A well-optimized Google Maps listing can considerably improve your local SEO and attract more customers to your wellness practice.

If you don't yet have a Google Maps listing, we're here to help! We offer a free Google Maps listing creation service for our subscribers. Once created, you can easily manage your listing via Google My Business, adding relevant information such as opening hours, photos and much more. Of course, you'll be the sole owner of your listing.

To take advantage of this service :

  1. Send us an e-mail expressing your interest in creating your own Google Maps entry.
  2. We'll guide you through the process and help you provide the necessary information.

By optimizing your presence on Naturacure and creating a Google Maps listing, you will considerably increase your online visibility and your ranking on Google.

We look forward to seeing your creativity shine on Naturacure!
Remember that every little improvement you make to your Naturacure profile can have a significant impact on your visibility and success.

We look forward to seeing you make the most of Naturacure and helping you deliver exceptional experiences to your customers.

With kindness.