These terms and conditions of sale and use (hereinafter referred to as the "Terms and Conditions") apply to the website https://naturacure.be/ (hereinafter referred to as the "Site"), operated by
Smart World SRL
1A rue Maes
1050 Brussels
VAT: BE 0444.534.073
(hereinafter referred to as "NaturaCure" or "we"),
By accessing and using the Site, you agree to be bound by these Terms and Conditions. If you do not agree to the Terms and Conditions, please do not access or use the Site.
Services
NaturaCure is an advertising platform that brings together professionals (hereinafter
"Professionals" and individuals (Hereinafter "Individuals") providing an online directory of wellness practitioners in Belgium (Hereinafter referred to as the "Services"). Professionals are professionals
NaturaCure is not responsible for the quality, accuracy or suitability of the services they provide.
Registration
Individuals can also create an account to make it easier to book appointments and access information from the Professionals. By creating an account, they agree to provide accurate and complete information and to keep it up to date.
Professionals wishing to register on the NaturaCure platform and offer their services to individuals must download, read and approve these terms and conditions before validating their registration. Professionals are required to provide accurate and complete information when registering.
registration and to keep the information provided on their profile up to date.
NaturaCure reserves the right to refuse, at its sole discretion, the registration of a Professional on the Platform, or to terminate or suspend a Professional's access to the Services in the event of a breach of these Terms and Conditions.
Liability
NaturaCure acts as an advertising platform that brings together Professionals and Individuals and is in no way responsible for the quality, accuracy, suitability or effectiveness of the services offered by the Professionals. The Professionals are professionals
and are not employees or agents of NaturaCure.
NaturaCure shall not be liable for any damages, losses, injuries or claims resulting from the use of a Professional's services or from the relationship between Professionals and Individuals, including, but not limited to, damages resulting from a Professional's incompetence, negligence or fault. Individuals are responsible for selecting the appropriate Professional based on their needs and expectations, and assume all risks associated with such selection.
By using NaturaCure's Services, Individuals expressly agree to hold NaturaCure harmless from and against any and all damages, losses, injuries or claims arising from the use of NaturaCure's Services.
services of a Professional or the relationship between Professionals and Individuals.
Intellectual property
All elements of the Site, including text, images, logos, graphics, videos and other content, are protected by intellectual property rights belonging to NaturaCure or its licensors. It is forbidden to reproduce, copy, modify, distribute or use these elements without the prior written authorization of NaturaCure.
Personal data protection
NaturaCure is committed to protecting Users' personal data in accordance with applicable data protection legislation, in particular the General Data Protection Regulation
Data (RGPD) and current Belgian legislation. For more information on how we process your personal data, please consult our Privacy Policy.
Account deletion
a) Termination by the Professional
If a Professional withdraws from the NaturaCure platform, the Professional must inform NaturaCure. Professionals may be subject to de-registration fees or other consequences in the event of late withdrawal or non-notification of their departure. The Professional is responsible for taking note of and complying with these conditions when withdrawing from the Platform.
NaturaCure. Appointment cancellations between Professionals and Individuals are not the responsibility of NaturaCure, and must be handled directly between the two parties concerned.
in accordance with the Professional's cancellation policy.
b) Cancellation by Individuals
Individuals may terminate their NaturaCure account at any time by following the instructions provided on the Site or by contacting NaturaCure customer service. Termination of the account will result in the deletion of all data associated with the account, subject to the legal obligations of
data retention.
c) Termination by NaturaCure
NaturaCure reserves the right to terminate or suspend access to the Site and Services for any Individual or Professional who violates these General Terms and Conditions or whose behavior is deemed harmful to NaturaCure or other users of the Platform. NaturaCure shall inform the User concerned of the termination or suspension of access to the Site and Services.
d) Effects of termination
Termination of the account will result in the cessation of access to the Services and the deletion of the data associated with that account, subject to legal data retention obligations. In the event of termination, the provisions of these Terms and Conditions which, by their nature, are intended to survive termination, will remain in force, including, without limitation, provisions relating to intellectual property, protection of personal data, liability and jurisdiction.
Force majeure
Neither NaturaCure nor the Professionals shall be held liable for any failure or delay in the performance of their obligations under these General Terms and Conditions, if such failure or delay is due to any cause beyond their reasonable control.
the delay is due to circumstances beyond their control.
Contingency clause
In the event that performance of these General Terms and Conditions should become excessively onerous or difficult due to circumstances unforeseen and unforeseeable at the time of conclusion of the contract, the parties shall be bound by these General Terms and Conditions.
parties undertake to renegotiate in good faith the provisions concerned in order to restore the contractual balance.
Privacy
The parties agree to treat as confidential all non-public, confidential or proprietary information disclosed or exchanged between them in the course of using the Services, including, without limitation, personal information of Individuals, business and financial information of Professionals, and Site usage data (hereinafter referred to as the "Confidential Information"). The parties undertake not to disclose the Confidential Information to third parties without the prior written consent of the other party, unless disclosure is required by law. The parties will take all reasonable precautions to protect the confidentiality of the Confidential Information and to prevent its unauthorized disclosure, including
including ensuring the security of computer systems and communication networks used to store and transmit Confidential Information.
This Privacy Policy shall survive the termination of these Terms and Conditions and shall remain in effect for so long as the Confidential Information remains confidential. For more information on how NaturaCure treats and protects users' personal data, please see our Privacy Policy.
Prices and payment
The Professional agrees to pay the fees associated with placing his page online on the NaturaCure Platform, according to the rates and payment terms defined by NaturaCure. The price and terms of
Payment terms for registration and publication of the Professional's page are available on the Site and may be modified at any time by NaturaCure. It is the Professional's responsibility to be aware of the current fees and payment terms applicable at the time of registration or page update. Payment of fees is required to guarantee visibility and access to the Professional's page on the platform. In the event of non-payment, NaturaCure reserves the right to suspend or delete the Professional's page.
Modification of the General Conditions
NaturaCure reserves the right to modify these Terms and Conditions at any time without notice. The modifications will come into effect as soon as they are published on the Site. By continuing to use the Site after the modifications have been published, you accept the Terms and Conditions.
modified.
Nullity of a clause
If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions of these Terms and Conditions.
Applicable law and jurisdiction
These General Terms and Conditions are governed by Belgian law. In the event of any dispute arising out of the use of the Site or Services, or in connection with these Terms and Conditions, the parties agree that
agree to attempt to resolve the dispute amicably. Should the parties fail to reach an amicable settlement, the dispute will be submitted to the exclusive jurisdiction of the French-speaking courts of the Brussels judicial district.